Parcel Guidelines

CONSUMER PREFERENCES - PARCEL DELIVERY

HUBBED SURVEY 2022

The evolution of e-commerce has naturally meant the evolution of consumer behaviour. Retailers are offering more and shoppers, in turn, expect more. This extends not just to the purchase journey, but to both delivery and returns. Fulfilment is no longer about getting a parcel from A to B. It’s about speed, pricing, sustainability, convenience, time of delivery. flexibility, security and more. Delivery options have a role to play when it comes to both conversion rate and, on the flip side, cart abandonment.

So what do shoppers actually want, and how can retailers not only meet, but exceed these expectations? Hubbed and Power Retail have joined forces to ask consumers exactly that!

The Out of Home Application

If you are sending to or dropping off a parcel at a HUBBED collection, it’s your responsibility as the sender to ensure parcels are packaged appropriately. There should be enough cushioning to prevent damage to the item, and the people and equipment handling it.

All parcels should be able to withstand a drop of about 1 metre to prevent potential damage.

Convenience

Offer your customers 24/7 or extended hours parcel collection.

Sustainable

Reduce carbon emmisions by almost 50% by using a parcel collection network.

Easy

Install and implement. Go live within 60 minutes.

Cost Effective

Per parcel price. No surprises.Competitive rates.

Parcel Guidelines

CONSUMER PREFERENCES - PARCEL DELIVERY

HUBBED SURVEY 2022

The Out of Home Application

Convenience

Sustainable

Easy

Cost Effective

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