The majority (64%) of consumers surveyed in our 2023 research report say their purchase behaviour would be influenced by an e-commerce store that offered reduced C02 or lower carbon emission delivery options. Consumers have a higher propensity to buy from a retailer that offers delivery options with reduced carbon emissions. A significant number of consumers also knew that picking up or dropping off a parcel from a pick up/drop off point is more sustainable for the environment than home delivery (42%). Our parcel collection network, enabled by technology, fulfils this fundamental consumer need and want.
Delivery density supports e-commerce last mile sustainability.