Give your customers a world class Returns & Click & Collect service

Easy integration to over 2000 collection points nationwide.



HUBBED is a parcel collection and returns network for with over 2000 locations Australia wide. Our 24/7, extended hour locations provide a trusted, reliable and sustainable parcel solution for the eCommerce industry.

Simple connections with retailer’s eCommerce platforms enable new delivery choices for consumers. We partner with carriers and retail networks to deliver a seamless Click & Collect and Returns experience.  .

Find your nearest HUBBED collection point


Easy to setup Returns and Click & Collect applications 


Always open parcel collection and drop-off improves the customer experience


Help the environment – reduce carbon emissions by 43% by choosing HUBBED


Safe and secure over the counter the smart parcel locker locations

Of customers want the option to pick up parcels on weekend or after hours at a location near to home
HUBBED Collection Survey 2020
Of customers valued sustainability more than cost and speed versus 19% in 2020
Metapak – Ecommerce Report 2020
Of customers had a poor delivery experience compared with only 12% in 2019
Metapak – Ecommerce Report 2020
Of Australians worry that their parcels could be stolen in their absence.
HUBBED Collection Survey 2020

Retail solutions to meet your business needs

Small Business

  • Simple to install standard Click & Collect plugins for your website
  • Returns management platform with consumer and retailer portals
  • Parcel track and trace events
  • Flat rate pricing


  • Custom integration support
  • Customised network support to add your own retail stores
  • Custom product setup and notifications
  • Enterprise pricing