HUBBED’s Click and Collect delivery service presents a modern twist to the conventional in-store pickup, catering to retailers seeking to provide customers with an additional, more convenient, out of home delivery alternative. Our service enables customers to retrieve their parcels from any of our accessible HUBBED Parcelpoints, operational around the clock and beyond standard hours– including weekends. Offering a solution that prioritizes convenience, flexibility, and customer autonomy in parcel collection. Opting for HUBBED Click & Collect is not only a commitment to consumer satisfaction but also to environmental sustainability, as leveraging our network slashes carbon emissions by up to 50% compared to traditional home delivery methods.
Consumer purchases an item online
Consumer selects HUBBED Parcelpoint at checkout
Carrier delivers parcel to the HUBBED Parcelpoint
Consumer receives email and SMS notification
Consumer visits the chosen HUBBED Parcelpoint
Consumer presents PIN and photo ID for verification
Consumer collects parcel at the HUBBED Parcelpoint
HUBBED’s parcel returns solution serves as a seamless alternative to traditional in-store returns, allowing customers the ease of dropping off their parcels for return at any of our always-open HUBBED Parcelpoints, including during extended hours and weekends. This service equips retailers with the ability to implement a swift and straightforward returns strategy, thus providing customers with increased convenience, options, and autonomy. Integration is also simple, offering a tailored returns portal and connection to our extensive network.
Consumer books a return with their merchant
Consumer receives mobile QR code or parcel label
Consumer drops off parcel at a HUBBED Parcelpoint
Carrier collects returns parcel from the HUBBED Parcelpoint
Consumer receives a notification that parcel has been picked up
Carrier delivers parcel to distribution center
Our vision is to transform the sustainability of last mile delivery.
Our Network achieves this by helping carriers and retailers reduce the number of vehicle trips through consolidated deliveries – reducing congestion on the road and therefore carbon emissions.
HUBBED is certified by the Carbon Reduction Institute of Australia.
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